Resources

Queensland portal user guides

• Worker Portal User Guide ((PDF, 8.1 MB)) Worker Portal User Guide((DOCX, 10.8 MB))
• Worker Portal User Guide - Alternative-Text Version ((PDF, 4.1 MB)) Worker Portal User Guide - Alternative-Text Version((DOCX, 9.8 MB))
• Queensland Employer Portal guide for state-funded employers ((PDF, 2.3 MB))
• Queensland Employer Portal guide for NDIS-funded employers ((PDF, 1.7 MB))

Application definitions

• State-funded Service Delivery Categories ((PDF, 81 KB))
• Blue Card Services Definitions (Combined Applications) ((PDF, 179 KB))
• Definition of Disability ((PDF, 130 KB))

Policies

• Privacy Statement ((PDF, 273 KB))
• Information Management Policy ((PDF, 352 KB)) Information Management Policy((DOCX, 80 KB)) (including use of Demographic Information)

Fact sheets

Workers

• Application process infographic ((PDF, 151 KB)) Application process infographic((DOCX, 310 KB))
• Application process for NDIS workers – easy read fact sheet ((PDF, 2.2 MB))
• Application process for NDIS workers fact sheet ((PDF, 220 KB))
• Application process for state workers - easy read fact sheet ((PDF, 2.2 MB))
• Application process for state workers fact sheet ((PDF, 212 KB))
• Combined Disability Worker Screening and Blue Card application process  ((PDF, 248 KB))
• Assessable information fact sheet ((PDF, 163 KB)) Assessable information fact sheet((DOCX, 127 KB))
• Processing timeframes fact sheet ((PDF, 162 KB)) Processing timeframes fact sheet((DOCX, 127 KB))
• Workers with Interstate NDIS Worker Screening Outcomes fact sheet ((PDF, 173 KB)) Workers with Interstate NDIS Worker Screening Outcomes fact sheet((DOCX, 81 KB))
• Volunteer to paid fact sheet ((PDF, 117 KB)) Volunteer to paid fact sheet((DOCX, 109 KB))
• No Card No Start fact sheet ((PDF, 319 KB))
• Identity verification fact sheet ((PDF, 146 KB)) Identity verification fact sheet((DOCX, 72 KB))
• Advise change in police information or risk assessment matters fact sheet ((PDF, 144 KB)) Advise change in police information or risk assessment matters fact sheet((DOCX, 113 KB))
• Advise change of engagement ((PDF, 115 KB)) Advise change of engagement((DOCX, 165 KB))
• Residential aged care requirements fact sheet ((PDF, 152 KB)) Residential aged care requirements fact sheet((DOCX, 69 KB))
• Registered Health Practitioners fact sheet ((PDF, 148 KB)) Registered Health Practitioners fact sheet((DOCX, 114 KB))
• Valid Yellow Card and Yellow Card exemption holder – easy read fact sheet ((PDF, 1.8 MB))
• Valid Yellow Card and Yellow Card exemption holder fact sheet ((PDF, 149 KB)) Valid Yellow Card and Yellow Card exemption holder fact sheet((DOCX, 114 KB))
• State based Workers renewal fact sheet ((PDF, 193 KB)) State based Workers renewal fact sheet((DOCX, 100 KB))
• Review and Appeals fact sheet ((PDF, 154 KB)) Review and Appeals fact sheet((DOCX, 76 KB))
• Screening requirements for students fact sheet ((PDF, 188 KB)) Screening requirements for students fact sheet((DOCX, 131 KB))

Employers

• FAQs for NDIS employers ((PDF, 265 KB)) FAQs for NDIS employers((DOCX, 77 KB))
• FAQs for state employers ((PDF, 232 KB))
• Transitional arrangements for NDIS employers fact sheet ((PDF, 154 KB)) Transitional arrangements for NDIS employers fact sheet((DOCX, 71 KB))
• Transitional arrangements for state funded employers fact sheet ((PDF, 188 KB)) Transitional arrangements for state funded employers fact sheet((DOCX, 70 KB))

Self-managed participants

• Self-managed participants – easy read fact sheet ((PDF, 2 MB))
• Self-managed participants fact sheet ((PDF, 183 KB)) Self-managed participants fact sheet((DOCX, 72 KB))

Sole traders

• Information for sole traders fact sheet ((PDF, 255 KB))

Forms

Our application forms were updated on 1 July 2024, please ensure you use the current forms if you are not able to apply online.

Workers

These forms apply to all clearance/card types including NDIS and Queensland Disability worker screening clearance cards, yellow card and yellow card exemption.

• Application for Disability Worker Screening ((PDF, 288 KB)) (also available online via the Worker Portal for Disability Worker Screening and Combined clearances only)
• Application for Combined Disability Worker Screening and Working With Children Check ((PDF, 380 KB)) (also available online via the Worker Portal for Disability Worker Screening and Combined clearances only)
• Application for Renewal Disability Worker Screening ((PDF, 247 KB)) (also available online via the Worker Portal for Disability Worker Screening and Combined clearances only)
• Application for Combined Renewal Disability Worker Screening and Working with Children Check ((PDF, 347 KB)) (also available online via the Worker Portal for Disability Worker Screening and Combined clearances only)
• Advise of change of details ((PDF, 86 KB)) (also available online via the Worker Portal for Disability Worker Screening and Combined clearances only)
• Request to withdraw a Disability Worker Screening Application ((PDF, 89 KB))
• Application for a replacement card ((PDF, 93 KB)): (also available online via the Worker Portal for Disability Worker Screening and NDIS Worker Screening Clearances only)
• Advise of change in engagement ((PDF, 118 KB)): (also available online via the Worker Portal for Disability Worker Screening and NDIS Worker Screening Clearances only)
• Advise of change in police information or other risk assessment matters ((PDF, 99 KB))
• Advise of change in work status (volunteer to paid) ((PDF, 144 KB)) (also available online via the Worker Portal for Disability Worker Screening and NDIS Worker Screening Clearances only)
• Apply to cancel a clearance ((PDF, 82 KB))
• Apply to end an interim bar ((PDF, 87 KB))
• Apply to end a suspension ((PDF, 108 KB))
• Apply to cancel an exclusion ((PDF, 122 KB))
• Apply for an internal review ((PDF, 97 KB))
• Consent to discuss or provide information ((PDF, 106 KB))
• Nominate a recognised representative ((PDF, 98 KB))

Employers

• Queensland Employer Portal registration form ((DOCX, 150 KB))

Self-managed participants

• Nominate a recognised representative ((PDF, 98 KB))

Videos