Resources

Queensland portal user guides

• Worker Portal User Guide (PDF, 9.8 MB) Worker Portal User Guide(DOCX, 12.1 MB)
• Worker Portal User Guide - Alternative-Text Version (PDF, 4.1 MB) Worker Portal User Guide - Alternative-Text Version(DOCX, 12.1 MB)
• Queensland Employer Portal guide for state-funded employers (PDF, 2.3 MB)
• Queensland Employer Portal guide for NDIS-funded employers (PDF, 1.7 MB)

Application definitions

• State-funded Service Delivery Categories (PDF, 81 KB)
• Blue Card Services Definitions (Combined Applications) (PDF, 179 KB)
• Definition of Disability (PDF, 130 KB)

Policies

• Privacy Statement (PDF, 273 KB)
• Information Management Policy (PDF, 352 KB) Information Management Policy(DOCX, 80 KB) (including use of Demographic Information)

Fact sheets

Workers

• Application process infographic (PDF, 151 KB) Application process infographic(DOCX, 310 KB)
• Application process for NDIS workers – easy read fact sheet (PDF, 2.2 MB)
• Application process for NDIS workers fact sheet (PDF, 220 KB)
• Application process for state workers - easy read fact sheet (PDF, 2.2 MB)
• Application process for state workers fact sheet (PDF, 212 KB)
• Combined Disability Worker Screening and Blue Card application process  (PDF, 248 KB)
• Assessable information fact sheet (PDF, 184 KB) Assessable information fact sheet(DOCX, 187 KB)
• Processing timeframes fact sheet (PDF, 166 KB) Processing timeframes fact sheet(DOCX, 188 KB)
• Workers with Interstate NDIS Worker Screening Outcomes fact sheet (PDF, 173 KB) Workers with Interstate NDIS Worker Screening Outcomes fact sheet(DOCX, 81 KB)
• Volunteer to paid fact sheet (PDF, 160 KB) Volunteer to paid fact sheet(DOCX, 43 KB)
• No Card No Start fact sheet (PDF, 319 KB)
• Identity verification fact sheet (PDF, 146 KB) Identity verification fact sheet(DOCX, 72 KB)
• Advise change in police information or risk assessment matters fact sheet (PDF, 232 KB) Advise change in police information or risk assessment matters fact sheet(DOCX, 211 KB)
• Advise change of engagement (PDF, 129 KB) Advise change of engagement(DOCX, 165 KB)
• Residential aged care requirements fact sheet (PDF, 152 KB) Residential aged care requirements fact sheet(DOCX, 69 KB)
• Registered Health Practitioners fact sheet (PDF, 148 KB) Registered Health Practitioners fact sheet(DOCX, 114 KB)
• State based Workers renewal fact sheet (PDF, 193 KB) State based Workers renewal fact sheet(DOCX, 100 KB)
• Review and Appeals fact sheet (PDF, 154 KB) Review and Appeals fact sheet(DOCX, 76 KB)
• Screening requirements for students fact sheet (PDF, 188 KB) Screening requirements for students fact sheet(DOCX, 131 KB)

Employers

• FAQs for NDIS employers (PDF, 265 KB) FAQs for NDIS employers(DOCX, 77 KB)
• FAQs for state employers (PDF, 232 KB)
• Transitional arrangements for NDIS employers fact sheet (PDF, 154 KB) Transitional arrangements for NDIS employers fact sheet(DOCX, 71 KB)
• Transitional arrangements for state funded employers fact sheet (PDF, 188 KB) Transitional arrangements for state funded employers fact sheet(DOCX, 70 KB)

Self-managed participants

• Self-managed participants – easy read fact sheet (PDF, 2 MB)
• Self-managed participants fact sheet (PDF, 183 KB) Self-managed participants fact sheet(DOCX, 72 KB)

Sole traders

• Information for sole traders fact sheet (PDF, 255 KB)

Forms

Our application forms were updated on 1 July 2024, please ensure you use the current forms if you are not able to apply online.

Workers

These forms apply to all clearance/card types including NDIS and Queensland Disability worker screening clearance cards, yellow card and yellow card exemption.

• Application for Disability Worker Screening (PDF, 288 KB) (also available online via the Worker Portal for Disability Worker Screening and Combined clearances only)
• Application for Combined Disability Worker Screening and Working With Children Check (PDF, 380 KB) (also available online via the Worker Portal for Disability Worker Screening and Combined clearances only)
• Application for Renewal Disability Worker Screening (PDF, 247 KB) (also available online via the Worker Portal for Disability Worker Screening and Combined clearances only)
• Application for Combined Renewal Disability Worker Screening and Working with Children Check (PDF, 347 KB) (also available online via the Worker Portal for Disability Worker Screening and Combined clearances only)
• Advise of change of details (PDF, 86 KB) (also available online via the Worker Portal for Disability Worker Screening and Combined clearances only)
• Request to withdraw a Disability Worker Screening Application (PDF, 89 KB)
• Application for a replacement card (PDF, 93 KB): (also available online via the Worker Portal for Disability Worker Screening and NDIS Worker Screening Clearances only)
• Advise of change in engagement (PDF, 118 KB): (also available online via the Worker Portal for Disability Worker Screening and NDIS Worker Screening Clearances only)
• Advise of change in police information or other risk assessment matters (PDF, 99 KB)
• Advise of change in work status (volunteer to paid) (PDF, 144 KB) (also available online via the Worker Portal for Disability Worker Screening and NDIS Worker Screening Clearances only)
• Apply to cancel a clearance (PDF, 82 KB)
• Apply to end an interim bar (PDF, 87 KB)
• Apply to end a suspension (PDF, 108 KB)
• Apply to cancel an exclusion (PDF, 122 KB)
• Apply for an internal review (PDF, 97 KB)
• Consent to discuss or provide information (PDF, 106 KB)
• Nominate a recognised representative (PDF, 98 KB)

Employers

• Queensland Employer Portal registration form (DOCX, 150 KB)

Self-managed participants

• Nominate a recognised representative (PDF, 98 KB)

Videos