Before you start

To work or volunteer with a registered NDIS provider or a state-funded disability provider in Queensland, you may need a disability worker screening clearance.

If you do need a clearance, you’ll need it before you start working, as Queensland supports a 'No card, no start' approach to disability worker screening. This means you can't start work until you have been issued a clearance.

Employment

To apply for a disability worker screening clearance you need to be engaged in employment with a provider, or a provider must be proposing to engage you. Employers must verify your engagement before your application is considered valid.

Working With Children

If you work with children with disability, you will also need a blue card. You can apply for both cards by completing a combined application via the Disability Worker Screening Portal and pay just one fee.

Refer to our information on fees and payment options (PDF, 214 KB) (DOCX, 161 KB).

Interstate Clearance Holders

If you already have a NDIS worker screening clearance issued in another state or territory valid for more than 90 days, you do not need to apply for a clearance in Queensland. The NDIS worker screening check is nationally recognised, and you can take your clearance with you anywhere in Australia to carry out NDIS work. We cannot issue another clearance in Queensland.

Health Practitioners

From 1 February 2021, Registered Health Practitioners and Residential Aged Care workers delivering NDIS supports or services to people with disability will require an NDIS worker screening clearance.

Previous Yellow Card Holders

If you are a worker who previously held a yellow card or yellow card exemption that has now expired and still require a clearance for work, you must apply for a NDIS worker screening clearance.

Before you apply, you should:

1. Check your eligibility using the Eligibility Calculator

To verify that you meet the minimum eligibility requirements check the Eligibility calculator.

2. Know your CRN or how to apply for one

To verify your identity and obtain the photo for your disability worker screening card, you will need a customer reference number (CRN) before you apply. You can find this number on any product issued by TMR, such as:

• A driver licence
• Adult proof of age card
• Photo identity card
• Industry authority

If you don’t have a CRN, or if your photo was taken more than 5 years and 3 months ago, you will need to visit a TMR service centre.

For further information on how to get a CRN please see our Identity verification fact sheet (PDF, 152 KB) (DOCX, 72 KB).

3. Know your payment options

You may need to pay a fee when you submit your application.

Application fees are non-refundable.

You do not have to pay for your disability worker screening check if you are a volunteer.

If your online application requires payment, you will need to have a:

• Mastercard or Visa credit/debit card (to pay for your application)

If you submit your application another way, (i.e. manual form) you can pay by:

• BPOINT (note that your payment is made online via BPOINT and the receipt number is to be written on your manual application form)
• Bank Cheque
• Money order

The prescribed fees are current from 1 July 2025. For further information please see our Fees and payment options information sheet (PDF, 214 KB) (DOCX, 161 KB).

Apply online

You will need to register for a Disability Worker Screening Portal account before you can apply for your disability worker screening clearance. You only need to register once.

Once you have registered for your Portal account, you must log in to the Disability Worker Portal to apply for your card.

For a smooth application process, please check you eligibility via the Eligibility calculator and read the Before You Apply information on this page.

If you have already registered for a Portal account, you can login to commence a new application (or combined application with blue card), update an existing application, or check on the progress of a submitted application.

If ready to register for the first time

Register for an Online Account

If you have already Registered

Login to Worker Portal

Note: The online application works best using current browsers such as Chrome, Firefox, Safari or Edge. There may be compatibility issues with older browsers, such as Internet Explorer 11 or earlier.

Renewals

Workers who currently hold an NDIS disability worker screening clearance or Queensland disability worker screening clearance who are eligible for renewal must ensure they lodge a valid application before the expiry date of their current clearance. A valid renewal application consists of the following:

• Your application is submitted prior to the expiry of your previous clearance card
• Your payment has been successfully made
• Your application has been successfully verified by your nominated employer/organisation

For more information, refer to our Renewal Information fact sheets:

• Renewal Information for Disability Worker Screening Clearance Holders fact sheet (PDF, 241 KB) (DOCX, 3 MB).
• Renewal Information for Disability Worker Screening and Blue Card Clearance Holders fact sheet (PDF, 191 KB) (DOCX, 3 MB).

More information about the application process

You can find out more information about the application process through our dedicated fact sheets.